Privacy Policy

Personal Information: When you make a purchase, request a service, or contact us, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Order history and transaction details
• Card descriptions and condition notes (for repair and grading services)
• Communication preferences

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages you visit and time spent on pages
• Referring website addresses

We use the information we collect to:

• Process and fulfill your orders and service requests
• Communicate with you about your orders, services, and inquiries
• Send you updates about your repair or grading requests
• Respond to your questions and provide customer support
• Improve our website, products, and services
• Send you marketing communications (only if you have opted in)
• Comply with legal obligations and prevent fraud

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website, processing payments, shipping orders, or providing customer service (e.g., payment processors, shipping carriers, email service providers)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information with your explicit consent

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through third-party payment processors (PayPal, credit card processors) and is not stored on our servers.

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and business requirements)
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at vendicards@gmail.com or call us at (920) 539-6222.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our website may contain links to third-party websites (such as Facebook, Instagram, WhatNot, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.